Privacy Policy

This is the privacy policy of Complypak Ltd is (Companies House number 04164355) of Ludo House, Clarence Court, Rushmore Hill, Pratts Bottom BR6 7LZ. The policy sets out how we deal with any personal information we collect, the basis for collecting it, how we store it and how long for, and how you can view and amend your data.

For the purposes of the General Data Protection Regulation (‘GDPR’), Complypak Ltd is the ‘controller’ of the personal data you provide. Please read the following information carefully in order to understand the Company’s practices in relation to the treatment of your personal data. Should you have any questions, please email us at

The basis for collecting the information

We collect personal information in order to provide a service to our customers and to inform our customers and potential customers of our services. As an operator of a Producer Compliance Scheme we are required to collect certain personal information, such as names and contact details, in order to comply with the requirements of legislation.

What information we collect

The personal information we collect will include name and job title, email address and telephone number.

What we use your information for

We collect information in order to carry out the legitimate functions of our business and in order to provide a service to our customers. We may collect information in order to market additional services to our customers, and if we do so we will ask for your consent in order to do so.

Passing information to third parties

We will not pass your information on to third parties unless we are legally required to do so. For example, we will pass information on to the Environment Agency for the purpose of operating a Producer Compliance Scheme. We do not pass any information to third parties for marketing purposes.


We may use cookies on our websites in order to provide a functioning website for our customers.

How long we store your information

We will store your information for the minimum amount of time required to provide a service to you. This may vary according to the legislative requirements.

Information is stored securely on the website or on secure servers.

How you can view your information

Customers can view and amend their information by logging in to the website using their username and password. Please contact